Support

Help with Sakil Apps

For product support, privacy questions or account-access questions, contact hellosakil@outlook.com.

Metadata Photo

Include the stage/module you were running, a short description of the result and whether the issue concerns pairing, duplicate detection, metadata or Finder output.

Unlock

For transfer problems, say whether you were using local Wi‑Fi, Tailscale, Google Drive or OneDrive. Do not send OAuth tokens, passwords or private pairing secrets.

Sakil Browser

Include the device/platform and whether the issue concerns tabs, media playback, fullscreen, website calling or a proxy profile. Do not send proxy passwords.

Cloud access removal

If you no longer want Unlock connected to Google Drive or OneDrive, disconnect the provider in Unlock and revoke the app from the relevant Google or Microsoft account permissions/security page.